Iban Sarawak Traditional Costume, Malaysia
Marina Bay Sands, Singapore
Nozawa Onsen's Fire Festival, Japan
Golfing in Hua Hin, Thailand
“I like that I can ring anyone there, in any department, at anytime and they’ll bend over backwards, if I’m in a sticky situation, they are always willing to help.”
West Coast Cruise & Travel Centre
“Back then, we were too busy to deal with inefficiencies, a lot of the wholesalers, at the time, were not providing us with sufficient service. So we were really looking for someone who provided that. And Asia Escape did.”
“They are locally-owned; and being a little bit smaller, a bit more accessible. Makes it easier for them to be proactive in the market. For example, … advertising or specials… get something happening straight-away.
There is not a huge paper trail and levels of management… turn around in 8 hours as opposed to days or weeks.”
Travel & Cruise Fundamentals Willetton & Leeming
“They work under pressure as we all do in our industry but I do think that obviously from the top down it’s all about customer service. They recognize as agents we are their customers and they take that relationship very seriously.”
Our business is extremely service driven that we want to offer our clients with a boutique level of experience with the product we sell, with the intimacy of the knowledge we have of the products we sell. Having a direct in-road to AEH, and being able to get a knowledgeable rep is an advantage for us.
Bridge The World Travel
“I found the size to be a positive to be honest. The fact that you can ring up and you know who you are talking to and they all know who we are… We know the senior managers. So I think to put it in one big package, they are easy people work with.”
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